211 Info-Helpline

Calling 211

Make the RIGHT CALL

211 is the number for finding local resources, human services referral

988 is the number for mental health, substance recovery, and suicide prevention

211 is the number to call when you are looking for help. 211 provides referrals to local resources, services, and assistance. Find Help: food pantries, domestic violence shelters, transportation options, health-care services, counselors, household goods, bill assistance, government services, community programs. 

Click here to Call 211ENM 

Click here to Request Info from 211ENM 

988 is Support Right Now. Free, Private and Confidential Support 24/7 by Phone, Text or Chat.

If you are overwhelmed by life or emotions and you don’t know where to turn, 988 is here to listen and get you private one-on-one support from a caring, understanding and non-judgmental person to help you through the moment. No matter the circumstances, don’t wait to get help. Call or text 988, or chat online at 988lifeline.org/chat.

911 is an emergency telephone number in Canada and the United States. 

Dialing 911 from any telephone will link the caller to an emergency dispatch office which can send emergency responders to the caller's location in an emergency. 

Emergency Responders can be Police, Fire, and EMS/Ambulance (and more.)

What is 2-1-1 ENM Helpline?

  • 211ENM provides expert, caring help -- No matter the situation, the Community Navigators at 211 listen, identify underlying problems, and connect people with resources and services in their community that can improve their lives. 
  • United Way 211ENM is an easy to remember three-digit phone number that connects people to the help they need.
  • Callers to 211ENM are looking for non-emergency referrals to the health and human service organizations in Curry, Roosevelt, Quay, De Baca, Colfax, Union, Guadalupe, and Lincoln counties as well as to regional and national organizations.  This is a FREE confidential service.

pictures of UWENM's three Community Navigators for 211

  • 211 ENM's Community Navigators seek to inform and empower those who are contacting us for help-- whether for themselves, their clients, or their families. 211 ENM makes the social services ecosystem/network more efficient by ensuring people in need are connected to agencies that can help them.
  • Some callers may have items they wish to donate or might be interested in volunteering in their community, 211 Community Navigators will help callers find the organizations that are the best fit for them.
  • In 2025, United Way 211ENM answered over 2,500 calls, cutting down on the frustration and confusion faced by people in need.  
  • 211 provides unmatched, critical services -- 211 is a vital service leveraged by millions of people across North America. Every day, clients contact 211 to access free and confidential crisis and emergency counseling,  disaster assistance, food, health care and insurance assistance, stable housing and utility payment assistance, employment services, veteran services, and childcare and family services.